More Help Resources

More Help Resources

We hope that your experience in your course is terrific! If you encounter any problems with the eLearning platform, please contact us as soon as possible so we can help.

Our 24/7 helpdesk provides live webchat, a toll-free number to a live helpdesk staff member, FAQs and another resources for quick assistance with technical eLearning issues whenever you need it! 

helpdesk

To contact, or chat with, the 24/7 helpdesk please click the link below:

https://supportcenter.embanet.com/ggu

24/7 Toll-Free phone assistance:
877-960-2041

The technical helpdesk will forward you to the elearninghelp@ggu.edu desk if the issue involves  registration, or if an issue involves a different GGU department.

eLearninghelp at elearninghelp@ggu.edu

If you'd prefer, we also have a San Francisco helpdesk that is staffed during business hours (9-5 PST Mon-Fri). The local number is: 415-369-5251 The local email is: elearninghelp@ggu.edu. We will reply to any phone messages or emails that come in after business hours so feel free to contact us at any time and we'll get back to you promptly.
cyberhelp
The 24/7 technical helpdesk will forward you to the elearninghelp@ggu.edu desk if the issue involves registration rather than a login or platform issue.
exam

Proctored Exam Info and Scheduling Help

For issues pertaining to proctored testing for eLearning courses please contact: 415-369-5250 or contact gguelearning@ggu.edu during Pacific Time business hours.

Last modified: Thursday, July 17, 2014, 3:31 PM