Technical Requirements for Online Courses



These are the technical requirements needed to access any online coursework in your Golden Gate University classes.

Internet Connection

  • A broadband connection (DSL, cable, T1, LAN) is required; this will allow you to access any audio/video materials as well as larger files.

  • Accessing your course material wirelessly typically works well, HOWEVER, because wireless connections often drop out intermittently please complete your exams and longer quizzes with a non-wireless computer. This will help to ensure that your internet connection doesn't drop causing you to lose your work.


    • Speakers or headphones to hear any audio or audio/video content

    • Webcam: In some classes an inexpensive webcam may be required for student-created audio or video content. Webcams are also a requirement for any student choosing to use ProctorU as their proctored exam choice.

Operating Systems

  • PC : Windows XP or higher

  • Mac: OS 10 and higher


The following web browsers are currently recommended:

  • PC
    • Firefox version 22 or later - please note that eLearning is not compatible with version 23 (free download)
  • Mac
    • Firefox version 22 or later - please note that eLearning is not compatible with version 23 (free download)
    • Chrome version 28 or later (free download)

 Microsoft's Edge browser is not currently recommended.

Browser Settings

  • Security Level - set at Medium
  • Accept all cookies
  • Enable JavaScript
  • Enable Java

In Internet Explorer, you can click on Tools in the menu bar at the top of your browser. Then click on Internet Options and find and set proper features under the Security tab and Custom Level button.

Regularly clearing your browser cache and cookies is a good practice. To clear your browser and cookies periodically click on Tools in the IE menu bar. Next, click on Internet Options then click on the delete cookies and temporary files buttons.

Internet Explorer

Go to "Tools" at the top of the browser's window and choose "Internet Options."

Adjust your settings in each tab. General changes the settings for the home page, history, searching and tabbed browsing. Security sets security levels, add trusted sites, and blocks other sites. Privacy changes the security level for cookies and pop ups. Content enables the content adviser, changes the information for certificates, enables auto complete, and changes feed settings. Connections changes the network settings. Programs allow users to choose which programs open files by default. Advanced enables or disables advanced browsing, security and accessibility settings.


Go to "Open menu" and "Options."

Adjust your settings accordingly in each tab. Main changes the home page, manages add-ons, and changes download settings. Tabs adjust all settings dealing with tabbed browsing. Content changes settings dealing with pop ups, images, Java, languages and fonts. Applications chooses which applications open which file types. Privacy adjusts settings for history, cookies and other private data. Security deals with password storage, warning messages, and what to do about potentially dangerous sites. Advanced changes settings dealing with network settings, scrolling and browser updates.


Different types of materials may be used within your online course. To prepare for any videos, flash files, documents and other formatted materials please download the following free utilities:

Mobile Devices 

You can access many functions of eLearning classes via your mobile device, but some assets and features may not work consistently on mobile devices. We strongly recommend against depending on a mobile device for all of your classwork. However, mobile devices do provide a handy supplement for class access.


Some online courses require or or provide the option of using ProctorU, a web-based proctoring service, for supervised exams. Please check your course syllabus for specific information. 

<< Back to top


Last modified: Tuesday, March 14, 2017, 12:15 PM